Syakil Shahabudin
Speaker
He is a professional who is passionately dedicated to driving organizational growth and efficiency, he has extensive experience in leading and implementing Operation Digital Transformation initiatives.
Having a successful track record of leading businesses through technology-driven change, he played a pivotal role in optimizing operations, streamlining processes, and fostering innovation.
With strategic vision and strong technical acumen have enabled him to harness cutting-edge digital tools and technologies to deliver transformative results.
By empowering teams, leveraging data analytics, and embracing automation, he has consistently delivered enhanced productivity, reduced costs, and best customer experiences.
Featured Sessions
11:30
18 June 2024
11:30-13:00
Spotlight Stage
The session also features case studies from several CSPs contributing to the whitepaper, sharing their experiences in service-centric operations transformation, through AI acceleration and by utilising new value metrics and measurement methodologies, concluding with a panel discussion focusing on their challenges and successes in creating new operational efficiencies and customer experiences.
16:00
19 June 2024
16:00-17:30
Stage D
Discover how AI transforms operations, enhances agility, and ensures adaptive responses for operational excellence. Exploring seamless implementation strategies and intelligent automation, covering personalization, and anomaly detection. Gain insights into AI's pivotal role in refining operations and services.